Frequently Asked Questions

Do I have to pay to use Mobile Privacy Protection?

If you would only like to use our Anti-Theft protection or Safe Browser, you can continue to enjoy Mobile Privacy Protection completely free of charge. Our Privacy Protection VPN is not free, however, but we offer a 7-day free trial for all new customers. If you don't like it, simply cancel and you won't be charged.

How does the Privacy Protection VPN keep me protected?

Mobile Privacy Protection establishes a VPN connection, which allows us to protect you while you're using any app on your phone. Our VPN is able to identify trackers, advertisements, and unsafe websites & connections, and block them before they reach you.

Does the VPN monitor or track my activity?

Absolutely not! Our VPN automatically protects you -- your activity will not be monitored, logged, or saved in any way.

How do I cancel the free trial or subscription?

You can manage your subscriptions in your iTunes settings. See here for more details: https://support.apple.com/en-us/HT202039

Do you have a different question?

You may contact us anytime at support@privacyapp.co. We're here to help!